Policies

Lifesong Studio & LifeStage Theatre Policy Agreement:
Upon registration, you will be asked to agree to policies through your parent portal.

Registration Fee Policy
A non-refundable registration fee is required for all students upon enrollment in each season (regular & summer). Regular season registration fee is $40 for the first family member and $10 for each additional family member. The summer fee is $10 per student.
_____I’ve read the above and agree.Tuition & Payment Policy
Tuition is due in full on the 1st day of each month regardless of the number of classes/lessons. Tuition is pro-rated ONLY if a student begins after the first week of the month leaving less than 4 lessons in that month. NO CREDIT for absences, holidays or studio closing. NO REFUNDS. NO EXCEPTIONS.
We require a credit or debit card (Visa, MasterCard or Discover) be kept on file with authorization for tuition payments between the 1st and 5th day of each month. Any failed transactions will be charged an additional $25 and enrollment will be suspended until payment has cleared. This authorization will be in effect until the end of the current season or until Lifesong receives written notice to withdraw.
_____I’ve read the above and agree.Additional Fees Policy
Miscellaneous fees such as recital & costume fees, art supplies, etc. are due at various times throughout the season and will be charged to your card on file when due. Payments for these fees may also be made by check, however the check must be received prior to the due date in order to keep your card from being charged. A $25 service charge will be added to your account for returned checks. No credits. No refunds. No exceptions.
_____I’ve read the above and agree.

Withdrawal Policy
Students who drop any class or lesson prior to the end of the season MUST GIVE WRITTEN NOTICE to the Front Desk 30 DAYS PRIOR to the first day of the next month in order to stop the tuition billing process and keep your card from being charged. Failure to give written notice will result in tuition being charged to your account and automatic payment will be processed without refund. If you attend any part of the month, you are responsible for the full month’s tuition.
_____I’ve read the above and agree.

Bad Weather Policy
We typically follow the Grapevine-Colleyville ISD closing for bad weather. We will email confirmation of bad weather closing to our families so check your email if in doubt. We will also post closings on our website at www.LifesongStudio.com as well as various Lifesong social media.
_____I’ve read the above and agree.

Attendance/Make Up Policy
In order to progress personally as well as keep up with the progress of the class, regular attendance is vital. Absences not only affect the individual, but also affect everyone else in the class. There are NO REFUNDS OR CREDITS for personal absences.

MUSIC ATTENDANCE/MAKE-UP POLICY: Tuition for private lessons is a reservation of time and guarantee of a standing weekly appointment with your teacher. There are two kinds of absences – EXCUSED and UNEXCUSED.

  1. In order for an absence to be EXCUSED and eligible for private make-up, the instructor must be contacted directly by 12pm on the day of the scheduled lesson, although we appreciate as much notice as possible for any planned absences. Calling or emailing the studio office does not fulfill this requirement. Each student will be allowed no more than 2 private make-ups per semester.
  2. An absence will be considered UNEXCUSED if notification is made after 12pm on the day of the scheduled lesson or if there is a “no call” or “no show.” These will NOT be considered eligible for make-up.
  3. Lessons will be automatically terminated if a student misses 2 consecutive lessons with no communication to the teacher.
  4. Missed lessons due to the teacher’s absence will be rescheduled for a private makeup.
  5. NO REFUNDS. NO CREDITS. NO EXCEPTIONS.

_____I’ve read the above and agree.

Observation Policy
Parents will be invited to observe classes at various times throughout the season. An email will be sent prior to “observation days” and signs will be posted at the studio
_____I’ve read the above and agree.

Dance & Theatre Private Instruction Policy
Our staff is available for private instruction in dance and theatre as needed based on studio and teacher availability. Privates are handled between the instructor and the student. Contact the front desk for information regarding private instruction.
_____I’ve read the above and agree.

Class Cancellation Policy
Lifesong Studio reserves the right to cancel or combine classes if the class enrollment drops below 5 students.
_____I’ve read the above and agree.

Studio Rules

  1. If you mess it up, clean it up … promptly.
  2. If you borrow it, return it … promptly.
  3. Be kind and respectful to everyone including staff, parents and other students.
  4. Be aware of loud talking and noise outside music studios, in the front lobby, picnic table area and hallways while classes and lessons are in progress.
  5. Keep food and drink in the picnic table area only.
  6. NO FOOD OR DRINK in the studios or theatre. Water bottles only.
  7. Silence cell phones during classes or lessons.
  8. SUPERVISE YOUNG CHILDREN IN THE COMMON AREAS.

_____I’ve read the above and agree.

Dress Code Policy
Dancers must wear a cover-up over dancewear at all times except during class or rehearsal. Clothing for all students should be modest and neat in appearance and void of any offensive words or pictures.
_____I’ve read the above and agree.

Lifesong Studio & LifeStage Theatre Behavior and Discipline Policy
We are committed to having a safe, nurturing and fun place where children can be creative and use their imaginations without limit. Students are expected to participate in all classes, rehearsals, lessons or workshops for which they have enrolled with a positive attitude, showing respect to staff and other students. In the event that negative or disruptive behavior becomes a problem, we will follow our “Strike Policy” as listed below:
Strike One: Verbal warning from instructor/director and possible chat with instructor after class. Strike One will be documented by the instructor.
Strike Two: Sit down chat with instructor/director & Carolyn. This meeting will be documented with a behavior plan and parents will be notified of the situation via email and/or phone call.
Strike Three: Parents will be called and the child will be sent home for the day. Strike Three will be documented on the child’s behavior plan.
Strike Four: Parents will be called and the child will be removed from the class (or show in the case of a theatre production) and will not be allowed to return for the remainder of that class or show without refund. Strike Four will be documented on the child’s behavior plan.
ZERO TOLERANCE FOR VIOLENCE: Child will be removed from their class, camp or show if any sign of violence is shown (hitting, kicking, pushing, etc.).
_____I’ve read the above and agree.

Business Hours
Our staff will be at the Front Desk and available to assist you in the regular season during the hours of 2-7pm Monday through Thursday and Wednesday mornings from 9am-12pm. The Front Desk will NOT be open on Friday, Saturday and Sundays. Summer hours vary and will be posted on the website.
_____I’ve read the above and agree.

Holidays
Lifesong will be CLOSED in observance of the following holidays:

  1. Labor Day
  2. Thanksgiving week
  3. Christmas Break (2 weeks per GCISD schedule)
  4. Spring Break (per GCISD schedule)

_____I’ve read the above and agree.

Right of Refusal Policy
Lifesong Studio reserves the right to end enrollment regardless of payment and/or ask anyone to leave who is not behaving in the best interest of the studio, staff, other students or families.
_____I’ve read the above and agree.

Release of Liability
By enrolling in classes at Lifesong Studio, I acknowledge that I have read all of the above and agree to abide by ALL Lifesong Studio policies. In consideration of Lifesong’s commitment to maintain a safe facility, I release and hold harmless Lifesong Studio, its employees, administrators and contractors from any and all liability, whether for personal injury, property damage, or otherwise by my family’s participation in Lifesong activities. I also release permission for photographs to be used in Lifesong promotional materials including, but not limited to: website, brochures, posters, advertisements, and programs. I have read the above information and agree to abide by the policies as stated.
_____I’ve read the above and agree.